Shipping & Delivery

Last updated: 7 September 2026

Delivery area

We supply eligible UK addresses for personal and business customers. Delivery availability depends on the destination, order size and goods purchased.

Delivery charges

The checkout shows the delivery charge or free-delivery threshold before payment. The current standard delivery charge is reflected in the basket and may be updated on the website from time to time.

Dispatch and delivery times

Estimated dispatch and delivery timing may be shown with the order or communicated after purchase. Estimates are not guarantees and may be affected by weekends, bank holidays, carrier disruption, severe weather, stock availability or remote delivery locations.

Delivery address

Please provide a complete and accurate delivery address at checkout. Contact us as soon as possible if you notice an error. Once an order has been dispatched, an address change may no longer be possible.

Unavailable items

If an item becomes unavailable after an order is placed, we may contact you about an alternative, remove the unavailable item or refund it where payment has already been received. We will not retain payment for goods that cannot be supplied.

Damaged or missing items

If goods arrive damaged or something is missing, contact us promptly with your order number and relevant details. See our Returns & Refunds Policy for more information.

Order tracking

Where tracking is available, details will be provided by email, your account, or the relevant delivery partner.

Contact

Telephone: 07769 867549.

Email: admin@kmartgroceries.uk.